Olli-Pekka Niemi: “Expert and smart service”

Olli-Pekka Niemi lives with his family in a house built in 1997 in Espoo.

Over the years, the roof had accumulated wear and dirt, and moss and other growth needed to be removed. Cleaning the tile roof of moss was necessary. Väriset Oy carried out tile roof cleaning, coating, and repainting of wooden parts. The work was completed in May 2016.

– We moved here about twenty years ago. Our housing cooperative includes two other similar houses, but each resident takes care of their own house, says Niemi, who recently retired from the telecommunications industry.

Got a quick response through the website

Niemi found Väriset Oy and their services while browsing different companies’ websites online. He was impressed by the well-functioning website and didn’t have to worry about not getting a response to his email.

– I sent Väriset Oy an inquiry about the price of the work. We arranged a meeting, discussed what kind of project it was, then negotiated the price and agreed on the schedule.

Väriset Oy completed the four-day painting project in May 2016. First, the roof was washed, after which a substance was added to prevent the growth of fungi and other vegetation. The work was then finished.

– Due to an error by the equipment manufacturers, the work was delayed by a couple of days, but these things happen. Väriset Oy took responsibility very well, even though the delay wasn’t their fault, Niemi says.

Service was fast and communication was effortless

During the general inspection of the roof condition, it was also discovered that one tile had come loose from the roof. The loose piece had made a hole in the metal parts of the roof. Thanks to Väriset Oy’s vigilance, major damage was avoided.

– Great consulting service – we saved a lot of money! Our wishes and needs were taken into account from the contract signing all the way to the completion of the work.

– Communication between the four workers and me was smooth, Niemi praises.

Niemi has been satisfied with the final result. In addition, the work comes with a two-year warranty, which increased Niemi’s satisfaction with the service received. The service was fast and communication was effortless.

– I definitely recommend them. The price for tile roof cleaning and coating was exactly as agreed, and the labor and materials were listed separately, which made everything easy to report to the tax authorities as well.